Do you have insurance?
Yes. We are insured with liability insurance. We cover our own negligence, not yours. In reserving a rental, you will be required to sign an agreement listing the terms and conditions of the rental. BEWARE of Competitors that cut corners by advertising lower than normal prices and promises!
I want to pick up the rental. Do I need a special hitch or something?
In order to pick up a unit you must have a pick up truck or a utility trailer. If the bounce house does not fit in the vehicle that you bring GBHR is not responsible for any refunds.
How far in advance can I reserve?
You can reserve an inflatable and/or equipment anytime. If you want to reserve a particular item, we recommend that you reserve it in advance. We will make every effort to accommodate last minute requests.
What is GBHR weather policy?
It is important for you to understand that inflatables can become slippery and dangerous if wet. This does not include wet slides. It is the responsibility of the customer to make sure all children are removed while it is raining. All inflatables need to be deflated and blowers unplugged during lightning storms and/or winds in excess of 20mph.
Garcia Bounce House Rentals reserves the right to cancel the delivery of any inflatable due to extreme weather conditions.
Garcia Bounce House Rentals Inc. reserves the right to cancel your rental if there is a 70% or higher chance of rain. If there is a 50% chance of rain we let the customer decide prior to delivery if they would like to reschedule. If we do not hear from the customer we will assume that they still want the equipment delivered. ONCE THE EQUIPMENT IS SET-UP, PAYMENT IS REQUIRED & NO REFUNDS WILL BE MADE.
If you have any questions regarding our weather policy, please call 830-285-2951. Customer Pick-ups of equipment requires full payment prior to Pick-Up.
Do you charge a delivery fee?
We provide set-up and pick-up FREE of charge to Kerr County Residents only. (some restrictions apply). You can contact us to inquire about your areas delivery fee. We want you and your guests to enjoy the special day and not have to worry about working! For questions on your area please call us at 830-285-2951. A Minimum of $100 is required for delivery of ANY
**WE DELIVER UP TO 40 MILES from our home office location in Ingram, TX. DELIVERY FREE for Kerr County residents ONLY!
**Make sure you have at least one three pronged heavy duty extension cord for your rental items. If you need more than one we will advise you. We are no longer able to provide extension cords for events.
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